Custom Simpleink - Privacy Policy For Custom T-shirts

Privacy Policy updated 08-11-17


Custom Simple Ink 


Our privacy policy must be read before taking any of the following actions:

Uploading an image

Creating an account 

Checkout page.


If you you don’t agree with our privacy policy please exit from the site at anytime.

This policy may change from time to time, so if you are a registered user we will try to keep you updated of any new changes made.

Is your responsibility to read the entire policy before any action made,

If you have any question or concern about anything don’t hesitate to call us 347-547-8547 Monday through Friday from 8:00am - 7:00pm Saturday from 9:00am - 7:00pm Sundays closed.

Email us at any time at: customsimpleink@gmail.com 

Chat will be available only during business days.


Account

Please make sure you provide your real personal information when register an account:

Full name

Telephone

Email address

Living address( street name, apt number, city name, state, and zip code )

Note! your personal information is used at checkout to process your payment and shipping method, if you enter a wrong or false information, checkout won’t be possible 

Personal information is always kept confidential and is protected by our SSL certificate security system., 

We always contact our customers via email, if you prefer text message or phone call let us know by email or call us during business hours at 347-547-8547

Customer groups

Please make sure you select personal account to register a regular account, or

If you belong to any organization such as Church, dealer retail or a public school management, select the corresponding group, please note that! additional information will be requested upon to approve this type of account.

Gender is optional field to select., and is only used if you choose to subscribe to our newsletter, selecting your gender will help us to send you the right newsletters and great discount offers.


Design and uploads

T-shirt design maker. virtual designer application on our website, 

There for please be mindful that any design uploaded or created with our designer tool has to respect our privacy policy 

We value respect to others regardless of gender, religion, race or nationality. 

Before uploading an image please read the following notes:

Images of sexual insult, porn, satanic content, racist content, or messages that insult others will not be printed by our company and are not accepted in our privacy policy.

Inside of our t-shirt design maker you are able to save your design after you have created an account with us, please note that we will keep the design for only 6 months from the date is been created, to keep our databases free for new customers,

if you need to extend it please contact us and we will keep it for more time.

you can see your saved design also into my account page or inside the designer tool, only if you log in.

Before printing any product, we will approve all designs. we will send you an email within shortly to confirm approval of your design. Please be sure that all information is accurate before sending it to print. 

It is your responsibility to check grammar and spelling as well as have correct phone numbers or emails in your artwork.  



Ink and print methods 

If you are not familiar with any print method we provide in our website.

please contact us to get more information or use the blue quote button on t-shirt design maker and we will email all details you need before making the payment.

We offer DTG (direct to garment ) for small quantity orders and Screen printing for larger orders, vinyl and sublimation are used only with special requests, approval is required. 

Screen printing method: we use plasticSol inks by default.

if you need any special ink or specific ink effect on your prints please contact us or use the blue quote button on t-shirt design maker and we will email all details you need before making the payment..

DTG (direct to garment) we require that the design or image has a good resolution for better print quality results, if resolution is poor we are not responsible for bad printing quality.

Vinyl (heat transfer) we will use this method if small order and design has only one to two colors, please contact us if you need more information about print methods 


Payments

We accept major credit cards and Paypal payments

Your credit card payments are handled by square getaway company, a very known company used by most local and online business, website payment data is secured by COMODO SSL certificate to ensure all 

Your personal information is always encrypted and out of risk.


Shipping

Please be sure to place your order at least two weeks before your event date to avoid any inconvenient.

We try to process orders as quickest as we can.

please note! orders that are placed on weekends will be processed on the following Monday. Shipping around Holidays may take longer

because our shops are closed on Sundays and some holidays.

Sorry we don’t ship outside United states or Canada.

Shipping cost is calculated by product quantity and its weight, for example if you get only 1 printed or blank t-shirt that only weights 5 oz, shipping is about $3 if you order value is $200 dollars you qualify for free shipping.

Our shipping department will send you emails with shipping updates and tracking number after processing your new order.


For return information please click on Return Policy